A myriad of business, management & strategy courses needed by CEO, Directors, Departmental Heads.
• CONSULTATIVE SELLING • SELLING COMMUNICATION • RELATIONSHIP SELLING & ATTITUDE .
Motivate, Move Up and Mould Your Team for Continuous Improvement in teamwork, communication and Productivity.
Effective Business Writing & Communication programs for Busy Managers based on your specific needs– offered in English & Chinese .
• DEBT RECOVERY • FINANCIAL ANALYSIS & FINANCIAL MODELLING • LEGAL DOCUMENT & CONTRACT LAW
• EFFECTIVE HUMAN RESOURCES MANAGEMENT • ALIGNING PEOPLE, PROCESSES & TECHNOLOGY • RECRUITING, TRAINING, DEVELOPING & RETAINING TALENTS
Effective Business Writing & Communication programs for Busy Managers and Executives based on your specific needs– offered in English, Malay & Chinese.
• HYPNOTIC WRITING FOR SALES & ADVERTISING • CREATIVE MEDIA & PR WRITING • TELEPHONE COURTESY AND TELEMARKETING
• POSITIVE MENTAL ATTITUDE AT WORKPLACE • INCREASING PRODUCTIVY & EFFICIENCY THROUGH TIME MANAGEMENT • BETTER TEAMWORK AND COMMUNICATION AT WORK
• SUPERVISORY DEVELOPMENT SKILLS • TIME MANAGEMENT • HOW TO BE AN EFFECTIVE SUPERVISOR
• CLERICAL DEVELOPMENT PROGRAM • EXCELLENT OFFICE MANAGEMENT • SUCCESS SKILLS FOR SECRETARIES & ADMIN PERSONNEL
• THE X– FACTOR IN DELIGHTING CUSTOMERS • AMAZING CUSTOMERS EXCELLENCE • 10 HIGHLY EFFECTIVE SERVICE PRINCIPLES
• UPSELLING & COMMUNICATION SKILLS FOR FRONTLINERS • BUILDING A SUPER SALES TEAM • WINNING CUSTOMERS THRU NEGOTIATION, SUGGESTIVE SELLING & CLOSING DEALS
• CUSTOMER RETENTION • SERVICE SKILLS FOR ROOM DIVISION • COMPLAINTS & SERVICE RECOVERY FOR HOTELIERS
• REPORT WRITING & EFFECTIVE PRESENTATION SKILLS • HIGHLY EFFECTIVE COMMUNICATION SKILLS FOR HOTELIERS • EFFECTIVE PRESENTATION TECHNIQUES